Florida Patient Support
Florida is where DocMJ started, back in 2016. We have served over 150,000 patients since then, and we operate more than thirty clinic locations across the state.
Call (888) 908-0143 for Florida appointments, renewals, certification questions, and registration help.
Florida patients can also visit us in person. Our clinic locations include Orlando, Tampa, Miami, Fort Lauderdale, West Palm Beach, Jacksonville, Tallahassee, Pensacola, Palm Coast, Clearwater, St. Petersburg, and many more. You can find your nearest clinic when you book online or ask the support team when you call.
All of our Florida physicians are approved by the Florida Department of Health, Office of Medical Marijuana Use. Seasonal residents and snowbirds qualify too.
If you are a Florida patient and you have already been evaluated, your follow-up questions about allotments, registry updates, or renewal timing go through this same number. We do not hand you off to a different department.
Texas Patient Support
DocMJ makes accessing medical marijuana evaluations in Texas convenient through secure telemedicine appointments. Meet online with a licensed Texas physician from the comfort of your home, without visiting a clinic.
Same-day physician approvals are available.
Ohio Patient Support
DocMJ offers convenient telemedicine evaluations for medical cannabis patients throughout Ohio, including Columbus, Springfield Township, and surrounding communities. Connect online with an Ohio-licensed physician who can evaluate your eligibility for medical marijuana certification.
Whether you’re seeking your first medical marijuana certification or renewing an existing recommendation, we’re here to make the process clear, convenient, and stress-free.
State Support Lines
DocMJ also provides medical marijuana certifications in the following states. The support number is the same for all of them: (888) 908-0143.
Georgia: DocMJ offers convenient telemedicine evaluations for qualifying patients under Georgia’s Medical Cannabis Program. For Georgia appointments and patient support, call 800-889-3885.
Pennsylvania: Telemedicine appointments with Pennsylvania-registered physicians. We handle the full certification process, including guidance on the state’s patient registry and annual renewal requirements 800-933-5220.
West Virginia: Telemedicine certifications for West Virginia patients. We walk you through the state’s application process and annual renewal steps 800-726-0808.
Massachusetts: We provide Massachusetts certifications through our trusted partner, MedWell Health and Wellness. If you are a Massachusetts patient, call 866-566-9333 and our team will connect you directly with MedWell’s Massachusetts-licensed providers. MedWell has been our partner since 2023 and serves patients in communities including Boston, Brockton, and Somerville. You can also reach MedWell directly at (774) 517-5195 or by email at info@medwellhealth.net.
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Patient Care Center
Our Patient Care Coordinators are trained on every state we serve. When you call, you are not reading from a script to someone who has never looked at a state registry. Our coordinators handle questions about certification status, renewal deadlines, registry updates, allotment changes, appointment rescheduling, and billing. If they cannot solve your issue on the spot, they will escalate it to the right person and follow up with you directly.
Frequently Asked Questions
What can your support team help with?
Pretty much everything related to your certification. Booking and rescheduling appointments. Checking your certification status. Renewal reminders and deadlines. Registry application guidance for your specific state. Allotment questions for Florida patients. Billing and payment inquiries. Medical records and documentation requirements. If you have a question and we cannot answer it immediately, we will find the answer and call you back.
What hours are you available?
Our Patient Care Coordinators answer phones Monday through Friday, 9:00 a.m. to 5:00 p.m. local time. You can book your appointment online 24/7 through our website. Messages sent through our contact form outside business hours will get a response the next business day.
I need help with my state registration. Can you help?
Yes. Each state has a different medical marijuana registry, a different application process, and different renewal timelines. Our support team knows the specifics for Florida, Texas, Ohio, Georgia, Pennsylvania, West Virginia, and Massachusetts. We can walk you through your state’s application, help you understand what documents you need, and check the status of your registration if something seems stuck.
How do I renew my medical marijuana certification?
Renewing your medical marijuana certification with DocMJ is simple and convenient. Schedule your renewal appointment online and meet with a licensed medical provider through telemedicine.
We recommend booking before your current certification expires to avoid interruptions in your patient status.
What if I was not approved for a recommendation?
We offer a money-back guarantee. If you do not receive a recommendation from one of our physicians, you get a full refund of your evaluation fee.
How many locations do you have?
We have more than thirty clinic locations across Florida, and we serve patients via telemedicine in Texas, Ohio, Georgia, Pennsylvania, West Virginia, and Massachusetts (through our MedWell Health and Wellness partnership).