Certified Doctors

Why Digital Accessibility Matters to Our Patients

Patients and caregivers visit the DocMJ website to learn about medical marijuana evaluations, check state-specific details, see appointment information, and contact our team. Digital barriers can make it harder to find or understand this information.

Making our website easy to use helps more people read instructions, move through the site, and get help. This matters most for visitors who use assistive technology or need different ways to access information.

What This Accessibility Statement Covers

This statement explains how DocMJ works to make website content and patient information easier to access. It covers all digital content and website features managed by DocMJ, such as service details, navigation, forms, documents, and appointment information.

Some parts of our website use tools from other companies. DocMJ cannot fully control these systems, but we encourage you to let us know if you have trouble accessing or using them.

This statement explains DocMJ’s commitment to accessibility. It is not a certification, technical audit, or a promise that every page and connected platform meets all accessibility standards.

How DocMJ Supports Accessible Website Use

DocMJ works to share healthcare and service information in clear, simple language. Visitors should be able to find services, read instructions, check state information, and contact our patient care team.

Our website content and technology can change over time. When you tell us about access problems, it helps DocMJ find and fix areas that need improvement.

DocMJ does not claim that every website feature has been tested on all devices, browsers, or assistive technologies.

Our Accessibility Review and Improvement Process

To address accessibility concerns, we first need to know what stopped a visitor from getting information or finishing a task. A good report tells us which page or feature was affected, what the problem was, and what you were trying to do.

DocMJ reviews concerns about content or website features we control. How we respond depends on the issue, what information you need, and if an outside provider runs the feature.

DocMJ cannot promise a specific timeline for looking into or fixing issues. Some problems may be solved faster than others, especially if third-party technology is involved.

Known Limitations and Third-Party Services

The DocMJ website may use outside tools for things like forms, maps, scheduling, payments, videos, and other online services. Accessibility can vary by system because they are made and managed by other companies.

We encourage you to report problems with these tools, even if DocMJ does not control the technology. Our patient care team will look into your concern and see if there is another way to help you.

DocMJ does not claim that every third-party platform, older document, or connected feature has had an independent accessibility review. Accessibility Barrier

Please contact DocMJ if you cannot read website content, use a feature, fill out a form, understand instructions, or find information you need for an appointment.

Please submit:

  • The page, form, document, or feature involved
  • A brief explanation of the problem
  • The task you were trying to complete
  • The best way to contact you
  • The type of assistance or format you are requesting, when applicable

You do not need to provide a diagnosis or explain the nature of a disability. You also do not need to identify the technical cause of the problem.

You can share your concern through the DocMJ Contact Us page or by calling our patient care phone number. Giving clear details helps our team understand your request and decide how to help you.

Why DocMJ Takes Accessibility Seriously

DocMJ is a healthcare group led by doctors that helps patients get legal access to medical cannabis through professional assessments. Since 2016, DocMJ has completed over one million patient visits, both in-person and by telemedicine where permitted.

Many visitors are new to medical cannabis. They may need to compare state rules, learn about the evaluation process, get ready for an appointment, or find out what information to share. Clear online communication helps patients make good decisions and know where to get help.

DocMJ’s brand stands for medical professionalism, caring support, and clear explanations. Using these values in our website communication supports our promise of Real Care. Real Relief. Still, this does not replace the need for technical testing or legal review when making a formal compliance claim.

Accessibility Statement FAQs

Can I request information in another format?

You can contact DocMJ to let us know what information you cannot access and what format or help you need. Our team will review your request and see what options are available.

Do I need to disclose a disability when reporting a website problem?

No. You do not need to provide a diagnosis. Share only the information needed to identify the website problem, understand the task you were trying to complete, and respond to your request.

What information should I include in an accessibility request?

Please include the page or feature you had trouble with, a short description of the problem, what you were trying to do, and how you prefer to be contacted. You can also tell us what kind of help you need.

Can someone help me with an online form or appointment-related task?

If a website problem stops you from filling out a form or finding appointment information, please contact the DocMJ patient care team. We will look at your situation and let you know if there is another way to help.

Does this statement cover tools operated by other companies?

The statement covers DocMJ. This statement explains how DocMJ handles accessibility concerns for its website. Some tools are run by other companies, which may limit our ability to make technical changes.

Is the website fully ADA compliant?

No. This statement reflects DocMJ’s commitment to accessibility and provides a way to report barriers. It is not a certification or legal guarantee that every page, document, feature, or third-party tool meets all accessibility requirements.

Where can I find the current version of this statement?

The latest version of this statement will be available on the DocMJ website. Any official publication or review date will be added only after DocMJ confirms it.

Contact DocMJ About Accessibility

If something on the website stops you from getting information or finishing a task, please contact DocMJ. Tell us which page or feature is affected and what help you need so our patient care team can understand your concern and decide how to help.

Please use the DocMJ Contact Us page or the patient care phone number listed there. Do not send medical records, a diagnosis, or other private health information unless a DocMJ representative asks for it through the right channel. This helps our team respond quickly and keep your information safe.

Accessibility Statement

Last Updated: July 22, 2026

DocMJ wants people with disabilities to be able to access the information and online features available on this website.

Patients and caregivers may use the DocMJ website to learn about medical marijuana evaluations, renewal visits, appointment options, and telemedicine services where permitted. They may also use the website to find a location, contact the DocMJ team, or begin the appointment process.

Accessing the DocMJ Website

Accessibility needs can vary by person, device, browser, and assistive technology. Some visitors may experience difficulty reading content, navigating a page, completing a form, or using an online appointment feature.

If a part of the DocMJ website is difficult to access, please contact our team and describe the problem you encountered.

Helpful information may include:

  • The page or feature you were trying to use
  • What prevented you from accessing the information
  • The device, browser, or assistive technology you were using
  • The information or task you need help accessing
  • Your preferred way to receive a response

Please do not send medical records, diagnosis information, or other sensitive health information through a general accessibility request.

Appointment and Information Assistance

Contact DocMJ if an accessibility issue prevents you from:

  • Learning about DocMJ services
  • Finding appointment information
  • Locating a DocMJ office
  • Completing an online form
  • Starting the appointment process
  • Accessing information about an existing or renewal visit

Our team can discuss the issue with you and explain any available options for accessing the information or completing the task.

Third-Party Tools and Websites

The DocMJ website may connect patients to services operated by other companies, such as scheduling tools, maps, videos, forms, or external websites.

DocMJ does not control how every third-party service is designed or maintained. If a third-party feature creates an accessibility problem while you are trying to use a DocMJ service, contact our team with the name of the page or feature involved.

Contact DocMJ

To report a website accessibility issue or request assistance, contact DocMJ through:

Include enough information for the team to understand the website issue, but do not include private medical information.

DocMJ
Real Care. Real Relief.